They had to spend a third night in New York. Some passengers queried this with Aer Lingus but received no response. While passengers spent a second night in hotels, the aircraft they were due to travel on departed for Shannon without many of the passengers from the original flight. So then we were put in a different hotel for Sunday night,” the passenger said. All Shannon and Dublin flights until then were full. “When we got to the airport we were told we should have stayed at the hotel and there’s no option other than Tuesday. When we were looking for information, the only lady working was completely overwhelmed dealing with it all on her own.” On Saturday night when we were told our flight was cancelled, the airport was chaotic. Aer Lingus Storm Agnes sweeps into Britain amid travel misery warnings Storm Agnes batters Britain after ripping through Ireland: 83mph gales and torrential. Aer Lingus have been awful at communicating with us. One passenger said: “We’ve been taken for fools from the very beginning. They were advised they should have stayed in the hotel to await further information. This recovery positions Aer Lingus to rebuild financial health and invest in the business.On Sunday morning, after being told by hotel staff they were only booked in for one night, some passengers returned to the airport to see if there was any update. It only takes a couple of minutes and then your flight history and personal details are kept safely to hand, saving you even. Of course, you could get even smarter and set up a My Aer Lingus profile. Looking ahead, a continued recovery is well on track with strong forward bookings. You can change flights and add extra purchases like advanced car parking, travel insurance and pre-booked meals all from a new simple dashboard. While we are mindful that business travel recovery lags that of leisure, and that global macro-economic uncertainties causing higher oil prices, exchange rate fluctuations, rising interest rates and inflation could impact aviation this year, there is much for Aer Lingus to build on in 2023.Ģ023 will see Aer Lingus operating its largest ever North America network, putting additional capacity on our European leisure routes and adding three new summer routes to Kos (Greece), Sardinia (Italy) and Brindisi (Italy). Two Sustainable Aviation Fuel (SAF) agreements were signed during the year – important steps on the sustainability journey. The new Aer Lingus Manchester base also performed well in its first full year of operations.Ģ022 saw Aer Lingus welcome almost 1,000 new people into the airline and take delivery of two Airbus 320 neo aircraft, with much improved fuel efficiency and reduced noise emissions. There has been high market demand for European sun destinations and North Atlantic routes, with notable strength in inbound US passengers. Aer Lingus is Ireland’s only 4-Star airline, awarded by Skytrax, the. The airline carries more than 12 million guests per annum. It operates 67 aircraft on over 100 routes to destinations in the UK and Europe and flies 16 direct routes to North America. Leisure travel has been key to recovery particularly in the peak holiday periods, with business travel also recovering but at a slower pace. Aer Lingus is the national airline of Ireland, founded in 1936. Losses before exceptional items of €95m in the first half of the year were offset by €139 million operating profit before exceptional items in quarter three and followed by €1m operating profit before exceptional items in quarter four. Latest News Horror Armagh crash claims third life as wife of first victim passes away King unveils statue of his mother at Festival of Remembrance Olly. This compares to a pre-pandemic 2019 operating profit before exceptional items of €276 million.Īer Lingus ramped up its operations significantly in preparation for the summer peak and continued to rebuild its network, reaching 2019 capacity levels for quarter four 2022. Press releaseAer Lingus back to profitability and recovering well February 24, 2023Īer Lingus recorded an operating profit before exceptional items of €45 million for the full year 2022, a solid performance showing that the airline is recovering well following two years of significant losses.
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